4 May 2012
"Special Event Communicator Information: 10 Ways to Optimize Your Effectiveness in Public Service Events"
43KB PDF handout: Special Event Communicator Information
19 April 2012
What is a Shadow?
7KB PDF handout: What is a Shadow?
12 April 2012
What is a SAG?
69KB PDF handout: What is a SAG?
22 & 29 March 2012
Basic Communication Skills
- Why Are Emergency Communication Techniques Different?
- Listening
- Microphone Techniques
- Brevity & Clarity
- Plain Language
- Phonetics
- Pro Words
- Tactical Call Signs
56KB PDF handout: Basic Communication Skills